Last updated: September 16, 2025

Welcome to the Les Communicateurs website. Your privacy is important to us. This privacy policy aims to inform you about how we collect, use, share, and protect your personal information.

By using our website, you consent to the practices described in this policy.

1. Collection of Personal Information

We collect different types of information as part of our activities to offer and improve our services.

A. Information you provide directly We collect information you voluntarily provide when you:

• Fill out a contact or information request form.

• Communicate with us by email or phone.

• Subscribe to our newsletter.

This information may include your name, email address, phone number, and company name.

B. Automatically collected data (browsing data) When you browse our site, we automatically collect certain information, such as:

• Your IP address.

• The type of browser and operating system you use.

• The pages you view on our site and the duration of your visit.

• Referral data (the website you came from).

C. Cookies and Similar Technologies We use cookies to improve your browsing experience, analyze site traffic, and for advertising purposes. You will be asked to give your consent for the use of non-essential cookies during your first visit to our site.

2. Use of your Information

The information we collect is used for the following purposes:

• Provide our services: To respond to your requests, create proposals, and carry out the mandates you entrust to us.

• Communication: To contact you regarding your requests or to send you relevant information, including our newsletter if you have consented.

• Website improvement: To analyze how our site is used to improve its usability, content, and performance.

• Marketing and Advertising: We use the collected data for our internal advertising campaigns, to present you with relevant offers and content on different platforms. This allows us to better target our communications and measure the effectiveness of our efforts.

3. Cookies

A cookie is a small text file stored on your device when you visit a website.

• Types of cookies used: We use essential cookies (for site operation), performance cookies (for analysis via tools like Google Analytics), and advertising cookies (for our remarketing campaigns).

• Your consent: In accordance with the law, we ask for your consent before placing non-essential cookies on your device.

• Cookie management: You can modify your preferences or withdraw your consent at any time. You can also configure your browser to refuse cookies, but this may affect your experience on our site.

4. Sharing and Disclosure of Information

Les Communicateurs commit not to sell or rent your personal information to third parties. Your data may only be shared in the following cases:

• Service providers: We may share your information with third parties who provide services to us (e.g., web hosting, advertising platforms like Google and Meta, analytics tools). These providers are obligated to protect your data and may only use it for the purposes for which we engaged them.

• Legal obligations: If required by law, we may be compelled to disclose your information in response to a court order or other legal request.

5. Your Rights

In accordance with privacy protection laws, you have the following rights regarding your personal information:

• Right of access: The right to request a copy of the information we hold about you.

• Right to rectification: The right to correct any inaccurate or incomplete information.

• Right to withdraw consent: The right to withdraw your consent to the use of your data at any time.

• Right to erasure (“right to be forgotten”): The right to request the deletion of your personal information from our systems.

To exercise any of these rights, please contact us using the details below.

6. Data Security

We implement reasonable administrative, technical, and physical security measures to protect your personal information against loss, theft, unauthorized access, and any other form of misuse.

7. Modifications to this Policy

We reserve the right to modify this privacy policy at any time. Any changes will be published on this page, and the “last updated” date will be revised. We encourage you to review it regularly.

8. Contact Us

If you have any questions, concerns, or wish to exercise your rights regarding your personal information, please contact our Data Protection Officer:

Les Communicateurs Email: info@lescommunicateurs.ca Phone: (450) 900-0239